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Rob and Claire Griffiths

Paula has been our childminder for the past 18 months and our two girls have settled there right from their first day - this was very welcome as this was the first time our younger daughter, who was two at the time had been looked after by anyone else.

I would highly recommend Paula - she is always very reliable, prepared to be flexible and extremely supportive. Our children always have fun at her house and will often come home with things they have made or talk about activities they have been involved with. I would describe Paula's style as patient but firm - the children are expected to behave appropriately but also have space to have fun. Paula will spend time explaining things to those in her care and will actively work with you to overcome a problem at home - eg when our younger daughter was having difficulty staying in her own bed.

Paula has been very good to us as parents and goes beyond what is required of a childminder - she has very kindly had our girls to stay overnight - they have really enjoyed this experience and this has meant we have had the opportunity to go out.

Paula has children of her own but this has never been an issue - our children have always been made to feel welcome and 'part of the family' - to the extent that she has made their birthdays very special and exciting.

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